Terms & Conditions — Canyoning Cetina Adventures

Welcome to Canyoning Cetina! By accessing or using our website ("Site") or booking services through Canyoning Cetina ("we," "our," or "us"), you agree to comply with the following Terms and Conditions. Please read them carefully before making any bookings or using our services.

Section 1
ℹ️General Information
  • 1.1Canyoning Cetina is a registered adventure travel company based in Omiš, Croatia.
  • 1.2Our services include guided tours, multi-day adventure trips, and related activities ("Services").
  • 1.3By using our Site or Services, you agree to these Terms and Conditions, as well as any policies referenced herein, including our Privacy Policy.
Section 2
💳Booking and Payment
  • 2.1All bookings are subject to availability and confirmation by Canyoning Cetina.
  • 2.2A deposit of 100 Euros is required to reserve your spot. Full payment is due no later than 30 days before the trip's start date unless otherwise specified.
  • 2.3Payments can be made via credit card, bank transfer, or other methods outlined during the booking process.
  • 2.4Prices listed on the Site include VAT but may exclude additional fees such as optional activities, transportation to/from the meeting point, or travel insurance.
For full details on payment methods, visit our Payment Options page.
Section 3
🔄Cancellation and Refund Policy

3.1 Cancellation by the Customer:

  • Cancellations made more than 30 days before the trip's start date will receive a full refund, minus the deposit.
  • Cancellations made less than 30 days before the trip's start date are non-refundable.

3.2 Cancellation by Canyoning Cetina:

  • We reserve the right to cancel or modify trips due to unforeseen circumstances (e.g., weather, safety concerns, or insufficient participants).
  • In such cases, you will be offered an alternative date, activity, or a full refund.
Important: Cancellations within 30 days of the trip start date are non-refundable. Please ensure you have appropriate travel insurance.
Section 4
🛡Health, Safety, and Responsibilities
  • 4.1Participants must disclose any medical conditions, allergies, or physical limitations that may affect their participation in activities.
  • 4.2All participants must sign a waiver of liability before engaging in any activities.
  • 4.3Participants are responsible for securing appropriate travel insurance that covers adventure activities, medical emergencies, and cancellations.
  • 4.4Canyoning Cetina is not liable for injuries, losses, or damages incurred during trips unless caused by our gross negligence.
See our Insurance Policy for full details on coverage and recommendations.
Section 5
🤝Code of Conduct
  • 5.1Participants are expected to follow the instructions of our guides and respect fellow participants, local communities, and the environment.
  • 5.2Canyoning Cetina reserves the right to remove participants from activities without a refund if they act in a way that endangers others, disrupts the experience, or violates local laws.
Section 6
©Intellectual Property
  • 6.1All content on the Site, including text, images, and branding, is the intellectual property of Canyoning Cetina unless otherwise stated.
  • 6.2You may not reproduce, distribute, or use our content without prior written consent.
Section 7
🔒Privacy
  • 7.1Your personal data will be processed in accordance with our Privacy Policy, available on the Site.
  • 7.2By booking a trip or using the Site, you consent to the collection and use of your information as outlined in our Privacy Policy.
Section 8
⚖️Governing Law and Dispute Resolution
  • 8.1These Terms and Conditions are governed by the laws of Croatia.
  • 8.2Any disputes arising out of or related to these Terms and Conditions shall be resolved in the competent courts of Split, Croatia.
Section 9
📝Amendments
  • 9.1Canyoning Cetina reserves the right to update or modify these Terms and Conditions at any time without prior notice.
  • 9.2Continued use of the Site or Services after such changes constitutes your acceptance of the revised Terms and Conditions.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Company Canyoning Cetina
Address Omiš, Croatia