Legal Data

Legal Data

Click This Agency Ltd.
Head Office: Dr Franje Tuđmana 325, Kaštel Kambelovac, Croatia
Branch Office: Put Svetog Stipana 2, Borak, Omiš, Croatia | Trgovačka ul., 21255, Zadvarje

Company Director & Owner: Eva Piperevska
Executive Manager: Damir Siničić

E: bookcanyoning@gmail.com

M: 00385 95 5537 244

Working hours: Mon – Sun / 08:00 am – 06:00 pm

BUSINESS ACCOUNT

Registered at the Commercial Court in Split, 30.01.2024.,

ID Kod: HRSR.060480205
MBS: 060480205
OIB: 87658645875

Complaints and refund claims

In case you have a complaint, and refund claims, please contact your tour leader/guide or representative immediately. In the event that the tour services provided are found to be incomplete or substandard, we urge you to inform us promptly to facilitate an expedient and satisfactory resolution. It is imperative to note that refund requests will be deemed invalid unless they are reported to the Agency in a timely manner.

We kindly request that all claims for refunds be formally submitted to the Agency in writing within a period of seven days following the conclusion of the tour. Clients are eligible for compensation equivalent to the actual value of the services that were not rendered as per the agreement. In the case of any disputes arising from this agreement, resolution will be sought under the jurisdiction of the courts located in Split.

PLEASE DOUBLE CHECK:

if your travel documentation is valid
respect all customs and foreign exchange regulations of the destination country
advise the Agency of any form of disability or impairment, as well as any dietary needs or medication you might take
provide the document which confirms payment of service (voucher, bank receipt, or other received by e-mail)
inquire whether you require a visa for Croatia, as well as neighboring countries if traveling through them

Court jurisdiction

The client has the right to judicial arbitration. The Client and the Agency will aim to settle possible lawsuits. If an agreement is not reached, it becomes subject to the Split Court’s jurisdiction, under the authority of the laws of the Republic of Croatia.