Legal Data
Company registration, contact details, complaints policy and jurisdiction information.
Trgovačka ul., 21255, Zadvarje, Croatia
Registered at the Commercial Court in Split, 30.01.2024.
In case you have a complaint or refund claim, please contact your tour leader, guide or representative immediately. In the event that the tour services provided are found to be incomplete or substandard, we urge you to inform us promptly to facilitate an expedient and satisfactory resolution.
Clients are eligible for compensation equivalent to the actual value of the services that were not rendered as per the agreement. In the case of any disputes arising from this agreement, resolution will be sought under the jurisdiction of the courts located in Split.
- Ensure your travel documentation is valid before departure.
- Respect all customs and foreign exchange regulations of the destination country.
- Advise the Agency of any form of disability or impairment, as well as any dietary needs or medication you might take.
- Provide the document which confirms payment of service (voucher, bank receipt, or other received by email).
- Inquire whether you require a visa for Croatia, as well as neighbouring countries if travelling through them.
The client has the right to judicial arbitration. The Client and the Agency will aim to settle possible lawsuits amicably. If an agreement is not reached, the matter becomes subject to the Split Court's jurisdiction, under the authority of the laws of the Republic of Croatia.
Read more in our Terms & Conditions.